Terms of service
Terms of Service
Welcome to Heleniq. Throughout the site, the terms “we”, “us” and “our” refer to Heleniq. By accessing or using our website, you agree to be bound by these Terms of Service.
Heleniq operates this website and online store, including all related information, content, features, products, and services (the “Services”).
Heleniq is operated by HCUPAC LTD, a company registered in England and Wales.
Registered Office:
71-75 Shelton Street
London
WC2H 9JQ
United Kingdom
1. Online Store Terms
By using this site, you confirm that you are at least the age of majority in your country of residence or have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose.
2. Products
All products offered on this website are original and sold under the Heleniq brand.
We make every effort to display product colors and images as accurately as possible, but we cannot guarantee that your device’s display will be completely accurate.
We reserve the right to limit the quantities of any products or services we offer.
3. Orders & Payments
We reserve the right to refuse or cancel any order at our discretion.
You agree to provide current, complete, and accurate purchase and account information.
4. Pricing
All prices are subject to change without notice.
We are not responsible for typographical errors or inaccuracies in pricing.
5. Shipping
Shipping times and costs are provided at checkout and may vary depending on destination and availability.
6. Returns & Refunds
Please refer to our Return & Refund Policy for detailed information.
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Heleniq and may not be used without permission.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our services or products.
9. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting.
10. Contact Information
For any questions regarding these Terms, please contact us at:
support@heleniq.com